Case Studies/NDPE Management Platform

GISAgribusiness & CommoditiesPalm OilNDPETraceabilityRisk Scoring

NDPE Management Platform

NDPE (No Deforestation, No Peat, No Exploitation) management platform for palm-oil supply chains—grievance handling, deforestation monitoring, supplier mapping, and traceability dashboards.

Client

Apical

Duration

Delivered

Year

2023

Team Size

Project team

Key Outcomes

NDPE monitoringCentralized

A single platform for compliance views, deforestation monitoring, and grievance handling.

Supplier traceabilityImproved

Better mapping of supplier relationships and visibility into risk context.

Decision supportFaster

Risk indicators and drill-down exploration support quicker mitigation actions.

The Challenge

Operationalizing NDPE Compliance Across Complex Supply Chains

The solution must connect supplier data, spatial monitoring, and grievance workflows into an auditable system that enables action, not just reporting.

Fragmented supply chain data

Supplier and location data often live across multiple systems and formats.

Spatial analytics requirements

Monitoring must be actionable and explainable for operational teams.

Grievance workflow complexity

Cases require SLA tracking, evidence management, and structured resolution steps.

Our Approach

Unified Data Model + GIS Risk Analytics + Governance-Ready Workflows

Sintesa built a platform that standardizes supplier data, adds GIS-driven risk views, and embeds grievance processes with strong governance and auditability.

Unified data model and ingestion

Normalized supplier, asset, and relationship data for consistent reporting.

GIS risk analytics and scoring views

Layer-based exploration, risk indicators, and drill-down investigation.

Grievance management workflow

Case intake, assignment, escalation, SLA monitoring, and evidencing.

Security and audit controls

RBAC, audit logs, and change traceability aligned to compliance needs.

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