Case Studies/Supply Chain and Sales Solution

IndustrialLogistics & Supply ChainProcurementWarehouseSales Enablement

Supply Chain and Sales Solution

Supply chain management from procurement to warehouse and beyond, plus mobile apps for sales and partner management to improve execution and visibility.

Client

PT. DKE

Duration

Delivered

Year

2023

Team Size

Project team

Key Outcomes

End-to-end visibilityIntegrated

A single operational view from procurement and inventory to sales execution and reporting.

Field enablementMobile-first

Sales and partner operations supported by mobile workflows to reduce delays and improve reporting discipline.

Operational controlImproved

Better governance over approvals, limits, and data consistency across teams.

The Challenge

Unifying Supply Chain and Sales Execution Without Losing Data Control

Procurement, warehouse, and sales often run in silos. Integration must preserve transactional integrity while enabling faster execution and clearer reporting.

Process fragmentation

Multiple tools and spreadsheets create inconsistencies and delayed visibility.

Latency to the field

Sales needs accurate stock/order context to execute reliably in real conditions.

Governance and KPI consistency

Leadership needs one source of truth with consistent KPI definitions.

Our Approach

Integrated Platform + Mobile Execution + Strong Data Governance

Sintesa implemented a unified transactional backbone, mobile workflows for field execution, and governance controls to ensure consistent reporting and operational accountability.

Unified transactional backbone

Orders, inventory, shipments, and settlements designed with consistent states and validations.

Mobile-first field operations

Lean UX and reliable synchronization patterns to support field realities.

Role-based workflows and controls

Approvals, limits, and exceptions to reduce errors and enforce policy.

Analytics and KPI alignment

Dashboards that align operational and management views to agreed definitions.

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