Case Studies/Supply Chain Visibility Platform

IndustrialLogistics & Supply ChainVisibility Platform

Supply Chain Visibility Platform

Integrated warehouse and transportation management with real-time tracking of daily shipments and operational KPIs.

Client

Logistics Client

Duration

6 months

Year

2024

Team Size

12 engineers

Key Outcomes

Operational visibilityNear real-time

Unified dashboards for shipment status and daily operational KPIs.

Exception handlingImproved

Earlier detection of delays and deviations through alerts and drill-down views.

Management reportingStandardized

Consistent KPI definitions and reporting logic across operations.

The Challenge

Turning Fragmented Operational Data Into Actionable Visibility

Visibility is only useful if it enables action. The platform must consolidate multiple sources, define trusted KPIs, and present insights that operations teams can act on quickly.

Fragmented data sources

WMS/TMS/field updates produce inconsistent structures and timing.

Near real-time expectations

Operational teams need timely status and KPI updates to mitigate impact.

KPI definition governance

Misaligned definitions lead to mistrust and conflicting decisions.

Our Approach

Unified Data Contracts + Integration Pipeline + Drill-Down Dashboards

Sintesa aligned KPI definitions with stakeholders, built an integration pipeline, and delivered dashboards that support both management oversight and operational investigation.

KPI and data contract alignment

Agreed on definitions, event semantics, and sources of truth.

Integration pipeline design

ETL/ELT or event-based ingestion depending on latency and reliability needs.

Dashboards with drill-down

High-level KPIs plus operational views for root cause investigation.

Data quality and observability

Monitoring for freshness, completeness, and anomalies in incoming feeds.

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